(my device is a intel Dual band wirelessAC 3165, and I updated the driver from version 20.20.0.5 12/5/2017 to version 20.50.1.2 4/17/2018). After installing the new driver and resarting the system the Bluetooth device was still not working.
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First time trying Ubuntu and the wireless is not recognized. Can someone point me to directions how to install the wireless drivers? It is an Intel Dual Band Wireless - AC 3165. Thanks!
First, verify that you have these two files; iwlwifi-7265D-13.ucode and iwlwifi-7265-13.ucode:
If so, we are going to make copies but rename them:
Reboot. Is the wireless working? If not, again let us see:
https://dempnuscagui.tistory.com/7. I am not at all confident this will work prior to kernel 4.2.
To copy the downloaded files on your desktop, please right-click them and select 'Extract Here' if not done already. Then open a terminal and do:
This will copy both of the ucode files to /lib/firmware. Then proceed with the steps I outlined above.
If you haven't the files to rename, please open a terminal and do:
Then rename and proceed as above.
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I recently bought a Dell Inspiron 15 3565 laptop and from almost the beginning have had problems with the wireless card disconnecting. It happens randomly, sometimes several times in a row, sometimes it can go for hours with no problems. Constantly having to reset the card. I've updated the drivers from Dell and have even tried loading newer drivers from Intel, with no luck. Dell sent me another laptop after I complained after 2 weeks of ownership and it is doing the same thing. Windows 10 is fully patched. Have others had problems with this model of laptop and/or this wireless card? I really like the laptop otherwise and I got a great deal on it, so I don't plan to return it. I even ordered a Linksys Dual Band AC600 USB adapter to use instead of the internal card until the issue gets resolved. I've read that there have been issues with some of the Windows 10 updates and wireless cards.